Refund Policy

Overview

At Triplio, we strive to make the refund process clear, fair, and hassle-free. We understand that travel plans can change, and we aim to support you through cancellations and refund requests with transparency.

Refund eligibility and processing depend primarily on airline policies and the type of ticket purchased.

1. 📌 Refund Eligibility

Refunds are determined based on:

• Ticket type (refundable / non-refundable)

• Airline-specific rules and conditions

• Time of cancellation relative to departure

Each booking may have different conditions, so we encourage users to review fare rules before confirming.

2. 🔄 Types of Refunds

Depending on your booking, you may receive:

• ✅ Full refund (if eligible)

• ⚠️ Partial refund (after deductions)

• ❌ No refund (non-refundable tickets)

3. 💸 Fees & Charges

Refunds may include deductions such as:

• Airline cancellation fees

• Service or processing charges

These charges vary depending on the airline and booking conditions.

4. ⏳ Processing Timeline

Refund timelines typically include:

• 5–15 business days for standard processing

• Additional time depending on banks or payment providers

We always aim to process refunds as quickly as possible.

5. 📢 Important Notes

• Refunds are issued to the original payment method

• Some refunds may be provided as travel credits

• Delays may occur due to external provider processes

6. 🤝 Our Approach

We are committed to:

• Transparency in refund policies

• Clear communication

• Supporting users throughout the process

Your convenience and trust matter to us.